Know what your clients are going through between sessions, without adding hours to your week.

Citt.ai is the between-session layer for your practice: supervised AI support, check-ins, and risk screening that keep you informed — with session prep and notes ready before you walk in. You stay in charge of the care.

Client access is for adults aged 18+ who are supported by a licensed therapist using Citt.ai.

Therapist-supervisedRisk screening on every messageGDPR compliantBuilt for HIPAA-regulated practicesTrust & Safety

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Practice operations

And the admin runs itself.

Notes, scheduling, billing, and client context in one therapist-led workspace
Practice analytics and client engagement tracking
Ask Citt for intake, notes, and everyday practice tasks

The full care loop

From the life between sessions to the work in the room.

Citt.ai connects client support, therapist preparation, safety signals, clinical notes, and practice operations into one supervised loop.

01 Invite and set the frame

The therapist opens the loop

Citt.ai starts inside the therapeutic relationship. The therapist invites the client, sets the boundaries, and decides how between-session support should fit the work.

A therapist-led invitation being sent from a laptop to a client phone

Therapist-led setup

Client access begins from an invited care relationship.

Clear consent

Clients understand what is shared and how it supports care.

Adult client access

Client-facing support is designed for invited adults aged 18+.

Practice context

Scheduling, notes, billing, and client records stay connected.

02 Between-session support

Clients have somewhere to go between appointments

Clients can chat on web or WhatsApp, leave voice notes, complete check-ins, and practise skills between sessions, while the therapist keeps visibility and supervision.

A phone showing support available between sessions

Web and WhatsApp

Support can meet clients where daily life actually happens.

Voice notes and reflections

Clients can share what matters when typing is not enough.

Skills and resources

Exercises and resources can reinforce the work from therapy.

Therapist visibility

The care team can review the thread, themes, and signals.

03 Patterns emerge

Check-ins turn life between sessions into useful context

Mood check-ins, assessments, chat themes, and coping attempts become a clearer picture of what is changing, what is stuck, and what may need attention.

A clinical summary card, chat bubbles, and trend line showing patterns

Mood and symptom trends

Check-ins make movement visible without extra admin.

Assessment shifts

PHQ-9, GAD-7, and other measures can sit beside the story.

Themes, not noise

The dashboard surfaces signal rather than raw clutter.

Real-world coping

Therapists can see what clients tried outside the room.

04 Safety underneath

Risk signals are screened before the AI replies

Every client message is screened for risk before the assistant responds. When crisis signals appear, clients see immediate resources and the therapist is alerted.

Message-level screening

Risk checks run before client-facing AI responses.

Crisis escalation

High-risk signals trigger resources and therapist alerts.

Alert review

Therapists can review and resolve safety alerts.

Governed support

AI support sits inside a supervised clinical workflow.

05 Walk in prepared

The therapist sees the useful parts before the session

Before the next appointment, Citt.ai brings together the since-last-session picture: check-ins, chat themes, assessment shifts, risk signals, and recent notes.

A therapist reviewing notes before a session

Since-last-session summary

The catching up happens before the appointment starts.

Client context

Approved notes and between-session activity stay connected.

Sharper session starts

The first minutes can go to the work, not reconstruction.

No extra evening admin

Context is organised automatically for review.

06 The human work stays central

Therapy happens in the room

Citt.ai is not a replacement for the therapeutic relationship. It helps the clinician arrive with a clearer map so the live human work can go deeper.

Therapeutic alliance first

The therapist remains responsible for care and judgement.

Session notes drafted

Transcription and templates help documentation move faster.

Therapist approval

Clinical notes remain drafts until the therapist signs off.

Continuity compounds

Each session improves the context for the next one.

07 Practice admin

The practice workflows run around the care

Notes, scheduling, billing, resources, assessments, and client context live in one therapist-led workspace, so care and operations do not split into separate systems.

Practice administration with an invoice and calculator

Notes and templates

Draft notes in the formats your practice already uses.

Scheduling and billing

Run appointments, invoices, claims, and payments together.

Caseload visibility

See who needs attention across the whole practice.

Whole-practice fit

Use Citt.ai even for clients who are not using chat.

For therapists

Know what changed before the client walks in.

The therapist page gives the focused care loop: preparation, between-session support, documentation, and safety.

See therapist workflow

For clients

Support between appointments, with your therapist connected.

The client page explains what happens after an invitation, how support works, and how control stays with the client and therapist.

See client experience

Product preview

See Citt.ai in action

The same workspace connects Ask Citt, patient context, clinical notes, billing, analytics, and therapist-supervised client support.

Therapist dashboard

Client overview

Client support

Session notes

Practice analytics

Built for sensitive care

Therapist-led, consent-based, safety-aware.

Citt.ai is designed for mental health work where trust, boundaries, escalation, and professional judgement matter.

Therapist-led

The therapist sets the frame, reviews context, and makes clinical decisions.

Consent-based

Clients know how between-session context is used and can stay in control.

Safety-aware

Risk screening, crisis resources, escalation, and auditability are built in.

Interactive demo

Try Ask Citt on demo data — no signup required

Pick a workflow, choose a scenario or type your own question, and explore the therapist workspace with a guided AI co-pilot.

AI-generated, demo data only. Not clinical advice.

Session notes, pre-session briefs, and everyday practice tasks.

Or ask in your own words

Before you sign up

Questions therapists ask first

Liability, data use, and what the AI does and does not do. For full depth, see our Trust & Safety centre.

Am I liable if the AI says something wrong?

Citt.ai is therapist-supervised practice software. You approve what enters the chart, configure what patients can use, and review between-session activity on your schedule. Every client message is screened for risk before the AI replies, and you receive alerts when escalation is needed. The platform does not replace your clinical judgement. See our Trust & Safety page for the oversight model.

Is client data secure?

Client data is encrypted in transit and at rest, with role-based access and audit logging. Data practices, subprocessors, retention, and your export rights are documented on Trust & Safety and in our privacy policy.

What does the AI actually do between sessions?

The assistant supports check-ins, skills practice, and guided reflection under your settings. You see the full conversation thread and can step in at any time. It does not diagnose, prescribe, or provide standalone therapy. Learn how continuity works on our between-session support page.

Is Citt.ai trying to replace me as the therapist?

No. Patient-facing AI stays linked to your practice. Clients access the platform through your invitation, and you decide which tools are active. Citt.ai does not provide clinical services or emergency response. Patient boundaries are explained in the patient terms.

Does using Citt.ai create a 24/7 duty of care?

Between-session tools run under your supervision model. You configure reminder cadence and visibility; clients see that support is not an emergency service. Crisis screening routes elevated signals to you with immediate resources for the client. Practical answers are on Trust & Safety.

Where can I read about HIPAA and compliance?

Citt.ai is built for HIPAA-regulated practices with appropriate agreements. Architecture, safety screening, and BAA materials are summarized on Trust & Safety.

Ready to make the space between sessions useful?

Start with therapist-led support, then bring notes, billing, scheduling, and client context into the same workspace.

Start Free Trial

No card required

Know what your clients are going through between sessions, without adding hours to your week.

Client access is for adults aged 18+ who are supported by a licensed therapist using Citt.ai.

Therapist-supervisedRisk screening on every messageGDPR compliantBuilt for HIPAA-regulated practicesTrust & Safety

Start Free Trial

No card required

Book a Demo

See it on your own caseload