Between-session support. With your therapist connected.

Chat, check in, and practise skills between appointments via web or WhatsApp. Your therapist keeps visibility, and you stay supported.

Available to clients aged 18+ who are invited by or working with a licensed therapist on Citt.ai.

Every message screened for risk
Secure and private
Therapist always in charge

How it works for clients

Support between sessions, connected back to therapy.

Citt.ai is not a replacement for your therapist. It helps you keep track of what happens between appointments, then brings the useful context back into the room.

01 Start with your therapist

Your therapist invites you

Citt.ai begins inside your existing care relationship. Your therapist invites you, explains how it fits your therapy, and sets the boundaries for between-session support.

A therapist-led invitation being sent from a laptop to a client phone

Invitation-based access

You join through your therapist, not as a separate therapy app.

Clear expectations

You know what Citt.ai is for and what it is not for.

Adults only

Client access is designed for invited adults aged 18+.

Your therapist stays connected

The support is linked to your therapy, not separate from it.

02 Between appointments

You have somewhere to go when life happens

Between sessions, you can chat on web or WhatsApp, leave voice notes, and get therapist-supervised support that is designed to reinforce the work you are already doing.

Support available on a phone between therapy sessions

Web or WhatsApp

Use the channel that feels easiest in the moment.

Natural chat

Talk through what is happening without waiting for next week.

Voice notes

Share more context when typing does not capture it.

Supervised support

Your therapist can review the conversation and key themes.

03 Check in and practise

Small moments become visible over time

Mood check-ins, assessments, reflections, and coping exercises help you and your therapist see patterns that are easy to forget by the next appointment.

A clinical summary card, chat bubbles, and trend line showing patterns

Mood check-ins

Track how you are doing without needing a long journal entry.

Assessments

Complete measures your therapist assigns, when relevant.

Reflections

Capture moments, triggers, and progress as they happen.

Exercises and resources

Practise skills your therapist wants you to try between sessions.

04 Better sessions

Your therapist can walk in better prepared

Before your next session, your therapist can see useful themes, check-in trends, assessment shifts, and risk signals, so the conversation can start closer to what matters.

A therapist reviewing notes before a session

Useful summaries

Your therapist can see themes rather than relying on memory.

Less catching up

The session can begin with context already on the table.

Progress is easier to see

Patterns across weeks are harder to miss.

Human care stays central

Citt.ai supports your therapist; it does not replace them.

05 Control and safety

You stay supported, with boundaries

Citt.ai is designed for sensitive care. Messages are screened for safety, crisis resources are shown when needed, and your therapist remains responsible for care decisions.

A hand holding a key beside protected conversation bubbles

Risk screening

Messages are checked for safety before the AI replies.

Crisis resources

High-risk signals trigger immediate resources and alerts.

Privacy-sensitive access

Access controls and encryption help protect sensitive data.

Your data rights

You can request your data, export it, or delete your account.

Client chat

Simple, empathetic support

Chat naturally, check in, and keep useful context connected to your therapist.

Supervised client chat between sessions

Between-session chat via web or WhatsApp, voice notes, check-ins, and resources in one easy-to-use interface.

Your privacy and safety matter

Citt.ai is designed for sensitive care, with your therapist connected and boundaries in place.

Built for sensitive care

Data is encrypted in transit and at rest, and access is limited through technical and organisational controls.

Therapist oversight

Your therapist receives summaries, alerts, and review tools so they can stay informed and step in when needed.

Safety screening

Messages are screened for risk before the AI responds. Crisis signals trigger immediate resources and escalation.

Your data, your control

You can request your data, delete your account, or export your information at any time.

Ready to get started?

Your therapist invites you, then you are in.