Know what your clients are going through between sessions, without adding hours to your week.
Clients chat with your AI assistant, complete check-ins, and practise skills. You monitor everything, record sessions with AI transcription, and walk in prepared.
Integrates with Google Calendar, Outlook, Stripe, and QuickBooks
Practice-wide tools
Manage every patient — including the ones not on chat.
From the client who's been with you for ten years to the one you saw yesterday, one workspace for all of them.
01
Add without sign-up
Add patients to your practice without forcing them to sign up first.
02
One place for the whole roster
Run scheduling, notes, and billing for your whole roster from one place.
03
Invite to chat when ready
Invite them to the AI portal whenever they're ready.
The care loop
A week with Citt.ai
Therapy does not stop when the session ends. Citt.ai covers the whole loop: preparation, between-session care, documentation, and safety.
01Walk in prepared
Before the session
Pre-session context does the catching up for you. Check-in trends, conversation themes, and assessment shifts are summarised before every session, so the first ten minutes go to the work, not to “how was your week?”
Since-last-session summary
Check-ins, chat themes, and assessment shifts since you last met, in one view.
Client summary from approved notes
A running picture of each client, built only from notes you have approved.
Scheduling and booking
Manage appointments with Google Calendar and Outlook sync, plus online booking.
Intake handled by Ask Citt
Send intake forms and gather history through natural conversation.
02Care continues
Between sessions
Clients chat with your practice's AI assistant on web or WhatsApp, complete check-ins and assessments, and practise skills between appointments. Everything stays under your supervision. You review on your schedule, not on call around the clock.
Supervised AI chat, web and WhatsApp
Clients can reach the assistant anytime. You see the full thread in your dashboard.
Check-ins and symptom tracking
Daily mood check-ins and clinical assessments including PHQ-9 and GAD-7.
Scheduled interventions and resources
Coping exercises, reminders, and educational resources sent automatically.
Your tone, your approach
Choose CBT, DBT, ACT, or mindfulness-informed styles for the assistant's responses.
03Stay present
In the room
Record or upload the session and Citt drafts the clinical note in your own template. If recording was not possible, type a short reflection and Citt drafts from that instead. Nothing reaches the chart until you approve it.
Session transcription
Accurate transcription with speaker separation.
Notes in your template
Use built-in note structures or upload your own format, so documentation matches how you already work.
Forgot to record?
Write a brief reflection and Citt drafts the note from it.
You approve every note
Drafts stay drafts until you sign them off.
04Safety underneath it all
Always protected
Every client message is screened for risk before the AI responds. When a crisis signal is detected, you are alerted and the client sees crisis resources immediately. Crisis detection is tested against 600+ scenarios as part of our internal safety testing.
Risk screening on every message
Each message is checked before the AI replies, every time.
Crisis alerts with feedback
Review each alert and mark it accurate or a false alarm.
Privacy-sensitive by design
Encryption, access controls, and audit logs help protect client data.
You see every conversation
Full visibility into every exchange between clients and the assistant.
Practice operations
And the admin runs itself.
- Billing and invoicing with Stripe payments and QuickBooks sync
- Practice analytics and client engagement tracking
- Ask Citt for intake, notes, and everyday practice tasks
Your Practice Dashboard
See all your clients, track progress, and get insights at a glance
Ask Citt, client overview, quick stats, and caseload summary in one place
Trusted by Therapists
See what therapists are saying about Citt.ai
"Eighty percent of the therapeutic work happens between sessions. Citt.ai lets me bring that into the frame — I control the tone and approach, I see every conversation, and I walk into sessions knowing exactly where we left off."
Clinical Psychologist
Private practice, South Africa
"The pre-session context summary alone saves me fifteen minutes per client. I see check-in trends, conversation highlights, and assessment scores before the session starts. My clients notice the difference immediately."
Clinical Psychologist
Private practice, South Africa
See what happens between sessions.
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