Comparison
Citt.ai vs Heidi Health. Clinical continuity, not just a note.
Heidi Health is a strong general medical AI scribe built for primary care and hospital specialties. Therapy is not a 10-minute physical exam, and general scribes can flatten relational nuance or passive risk language into generic SOAP notes. Citt.ai is purpose-built for behavioral health with DAP, BIRP, GIRP, EMDR, couples, biopsychosocial intake, explicit safety-language surfacing, longitudinal client memory, and therapist-supervised between-session care.
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When Heidi is a fit
- You see clients across medical specialties and want one scribe for all visits.
- Your notes are primarily medical SOAP and do not require behavioral-health nuance.
- You do not need between-session client support or therapy-specific risk handling.
When therapists choose Citt.ai
- You need therapy-specific note formats such as DAP, BIRP, GIRP, EMDR, and couples notes.
- You want risk and safety language preserved and surfaced for review.
- You want notes to connect to a longitudinal client picture, assessments, and supervised between-session care.
Feature comparison
Side-by-side on the dimensions therapists ask about first
The right tool depends on what happens before, during, and after the note. Citt.ai treats the note as one step in a connected clinical workflow.
| Dimension | Citt.ai | Heidi Health |
|---|---|---|
| Primary focus | Therapist-led AI co-pilot for behavioral health | General medical AI scribe for many specialties |
| Therapy note formats and custom templates | SOAP, DAP, BIRP, GIRP, psychodynamic, EMDR, couples, biopsychosocial, or your own uploaded example | Standard medical SOAP and a few generic formats |
| Risk and safety language handling | Risk language preserved and surfaced for clinician review; crisis screening on client messages and check-ins | Risk content is summarized like other medical content |
| What happens after the note is signed | Approved notes feed compiled client picture, timeline, and pre-session summary | Note is filed; each visit is treated in isolation |
| Pre-session prep and longitudinal client timeline | Pre-session summary and timeline across sessions, assessments, and check-ins | Not typically included |
| Between-session client check-ins and PHQ-9/GAD-7 tracking | Built-in check-ins, assessments, and therapist-supervised messaging | Not included |
| Clinical decision support / Citt Evidence | Citt Evidence: guideline-grounded clinical decision support in the dashboard | Not included |
| Works alongside your current EHR | Chrome/Edge browser extension, calendar sync, and CSV import let you run side by side with SimplePractice, TherapyNotes, Jane, or TheraPlatform | May integrate with EHRs for medical workflows |
| Scheduling / intake / billing built in | Scheduling, intake, notes, and billing in one workspace | Not included |
| Clinician approval and version audit trail | Drafts stay drafts until approved; edits create a new signed version with history | Varies by setup |
Workflow
Where the workflow stops vs where Citt.ai continues
A note is not the end of the job. Compare what happens after the session across both tools.
Where the workflow stops: Heidi
- 1
1. Session ends
Heidi drafts a medical-style SOAP note.
- 2
2. Note is reviewed
You review a summary that may flatten relational or risk language.
- 3
3. Note is signed
The note is filed; the visit is treated in isolation.
- 4
4. Between sessions
No further workflow in the tool.
Where Citt.ai continues
- 1
1. Session ends
Citt drafts a behavioral-health note in the format you chose.
- 2
2. Note is reviewed
You review risk language, edit, and approve the note in Citt.
- 3
3. Note is signed
The approved note feeds the client timeline and next-session prep.
- 4
4. Between sessions
Check-ins and assessments are screened and surfaced for your review.
Before you sign up
Questions therapists ask first
Liability, data use, and what the AI does and does not do. For full depth, see our Trust & Safety centre.
Is Heidi Health a good choice for therapists?
What makes Citt.ai different from general scribes like Heidi?
Can Citt.ai handle general medical SOAP notes too?
Does Citt.ai integrate with EHRs like Heidi?
Which tool is better for group practices?
Try Citt.ai on your next session
Start a free trial, or explore the interactive demo. See how notes fit into the therapist workflow, read about therapy progress note templates, and review our Trust & Safety centre.
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More comparisons
Compare Citt.ai with other tools
Citt.ai vs Mentalyc
Mentalyc is a dedicated mental-health AI note generator. Once the note is generated, the workflow ends. Citt.ai keeps going: notes become part of a compiled client picture, a longitudinal timeline, supervised between-session check-ins, and practice operations in one workspace.
Citt.ai vs Supanote
Supanote is a fast, template-friendly AI note writer for therapists. It works well for point-in-time drafting. Citt.ai matches that speed and adds longitudinal client intelligence, supervised between-session support, and full practice operations.
Citt.ai vs AutoNotes
AutoNotes drafts therapy progress notes and treatment plans quickly from brief inputs or audio. It is a useful standalone documentation utility. Citt.ai supports both full-session audio and quick post-session reflections, preserves nuanced safety and risk language for clinician review, and connects every approved note to the rest of the client journey.
Citt.ai vs Upheal
Upheal offers AI session notes and session analytics such as talk-time ratios. Citt.ai differs by focusing on clinical continuity across the arc of care: compiled client context, supervised between-session check-ins, first-class crisis risk screening, Citt Evidence, and full practice management.
Citt.ai vs SimplePractice
SimplePractice is an established practice management EHR for scheduling, billing, and forms. Citt.ai fits alongside SimplePractice on day one through the Chrome/Edge browser extension and calendar sync, giving you specialist AI therapy notes, pre-session prep, Citt Evidence, and supervised between-session client support without migrating your billing hub. When you are ready, Citt.ai can also serve as your full practice workspace with notes, longitudinal client intelligence, scheduling, intake, and billing under one roof.
Citt.ai vs TherapyNotes
TherapyNotes is a reliable, structured behavioral-health EHR for charting and claims. Citt.ai works side by side with TherapyNotes for clinicians who want custom-template AI scribing, longitudinal client summaries, Citt Evidence, and between-session check-ins and assessments. Citt.ai can also stand alone as a modern AI-native practice workspace.