Comparison

Citt.ai vs Freed. Clinical continuity, not just a note.

Freed is a popular general medical AI scribe built for primary care and physical medicine clinicians. Therapy requires behavioral-health note formats such as DAP, BIRP, GIRP, intake, EMDR, and couples notes; explicit preservation of passive risk and relational language rather than generic medical SOAP compression; longitudinal client memory across sessions; and supervised between-session check-ins with PHQ-9 and GAD-7 tracking. Citt.ai is built for all of these.

When Freed is a fit

  • You see clients across medical specialties and want one scribe for all visits.
  • Your notes are primarily medical SOAP and do not require behavioral-health nuance.
  • You do not need between-session client support or therapy-specific risk handling.

When therapists choose Citt.ai

  • You need therapy-specific note formats such as DAP, BIRP, GIRP, EMDR, and couples notes.
  • You want risk and safety language preserved and surfaced for review.
  • You want notes to connect to a longitudinal client picture, assessments, and supervised between-session care.

Feature comparison

Side-by-side on the dimensions therapists ask about first

The right tool depends on what happens before, during, and after the note. Citt.ai treats the note as one step in a connected clinical workflow.

DimensionCitt.aiFreed
Primary focusTherapist-led AI co-pilot for behavioral healthGeneral medical AI scribe for primary care and physical medicine
Therapy note formats and custom templatesSOAP, DAP, BIRP, GIRP, psychodynamic, EMDR, couples, biopsychosocial, or your own uploaded exampleStandard medical SOAP and generic formats
Risk and safety language handlingRisk language preserved and surfaced for clinician review; crisis screening on client messages and check-insRisk content is summarized like other medical content
What happens after the note is signedApproved notes feed compiled client picture, timeline, and pre-session summaryNote is filed; each visit is treated in isolation
Pre-session prep and longitudinal client timelinePre-session summary and timeline across sessions, assessments, and check-insNot typically included
Between-session client check-ins and PHQ-9/GAD-7 trackingBuilt-in check-ins, assessments, and therapist-supervised messagingNot included
Clinical decision support / Citt EvidenceCitt Evidence: guideline-grounded clinical decision support in the dashboardNot included
Works alongside your current EHRChrome/Edge browser extension, calendar sync, and CSV import let you run side by side with SimplePractice, TherapyNotes, Jane, or TheraPlatformMay integrate with EHRs for medical workflows
Scheduling / intake / billing built inScheduling, intake, notes, and billing in one workspaceNot included
Clinician approval and version audit trailDrafts stay drafts until approved; edits create a new signed version with historyVaries by setup

Workflow

Where the workflow stops vs where Citt.ai continues

A note is not the end of the job. Compare what happens after the session across both tools.

Where the workflow stops: Freed

  1. 1

    1. Session ends

    Freed drafts a medical-style SOAP note.

  2. 2

    2. Note is reviewed

    You review a summary that may flatten relational or risk language.

  3. 3

    3. Note is signed

    The note is filed; the visit is treated in isolation.

  4. 4

    4. Between sessions

    No further workflow in the tool.

Where Citt.ai continues

  1. 1

    1. Session ends

    Citt drafts a behavioral-health note in the format you chose.

  2. 2

    2. Note is reviewed

    You review risk language, edit, and approve the note in Citt.

  3. 3

    3. Note is signed

    The approved note feeds the client timeline and next-session prep.

  4. 4

    4. Between sessions

    Check-ins and assessments are screened and surfaced for your review.

Before you sign up

Questions therapists ask first

Liability, data use, and what the AI does and does not do. For full depth, see our Trust & Safety centre.

Is Freed a good choice for therapists?
Freed is a strong general medical scribe. Therapists who need behavioral-health note formats, risk-language handling, and longitudinal client context may prefer a tool built specifically for mental health.
What makes Citt.ai different from Freed?
Citt.ai is purpose-built for behavioral health. It supports DAP, BIRP, GIRP, EMDR, couples, and biopsychosocial notes; preserves risk language; and connects notes to the client timeline and between-session support.
Can Citt.ai handle general medical SOAP notes too?
Yes. Citt.ai supports SOAP and custom formats, but its strengths are in behavioral-health documentation and the clinical workflow around it.
Does Citt.ai integrate with EHRs like Freed?
Citt.ai runs alongside existing therapy EHRs through the Chrome/Edge browser extension, calendar sync, and CSV import. It can also serve as a full practice workspace.
Which tool is better for group practices?
Citt.ai supports group practices with shared client records, role-based access, scheduling, intake, billing, and therapist supervision of between-session support.

Try Citt.ai on your next session

Start a free trial, or explore the interactive demo. See how notes fit into the therapist workflow, read about therapy progress note templates, and review our Trust & Safety centre.

More comparisons

Compare Citt.ai with other tools

Citt.ai vs Mentalyc

Mentalyc is a dedicated mental-health AI note generator. Once the note is generated, the workflow ends. Citt.ai keeps going: notes become part of a compiled client picture, a longitudinal timeline, supervised between-session check-ins, and practice operations in one workspace.

Citt.ai vs Supanote

Supanote is a fast, template-friendly AI note writer for therapists. It works well for point-in-time drafting. Citt.ai matches that speed and adds longitudinal client intelligence, supervised between-session support, and full practice operations.

Citt.ai vs AutoNotes

AutoNotes drafts therapy progress notes and treatment plans quickly from brief inputs or audio. It is a useful standalone documentation utility. Citt.ai supports both full-session audio and quick post-session reflections, preserves nuanced safety and risk language for clinician review, and connects every approved note to the rest of the client journey.

Citt.ai vs Upheal

Upheal offers AI session notes and session analytics such as talk-time ratios. Citt.ai differs by focusing on clinical continuity across the arc of care: compiled client context, supervised between-session check-ins, first-class crisis risk screening, Citt Evidence, and full practice management.

Citt.ai vs Heidi Health

Heidi Health is a strong general medical AI scribe built for primary care and hospital specialties. Therapy is not a 10-minute physical exam, and general scribes can flatten relational nuance or passive risk language into generic SOAP notes. Citt.ai is purpose-built for behavioral health with DAP, BIRP, GIRP, EMDR, couples, biopsychosocial intake, explicit safety-language surfacing, longitudinal client memory, and therapist-supervised between-session care.

Citt.ai vs SimplePractice

SimplePractice is an established practice management EHR for scheduling, billing, and forms. Citt.ai fits alongside SimplePractice on day one through the Chrome/Edge browser extension and calendar sync, giving you specialist AI therapy notes, pre-session prep, Citt Evidence, and supervised between-session client support without migrating your billing hub. When you are ready, Citt.ai can also serve as your full practice workspace with notes, longitudinal client intelligence, scheduling, intake, and billing under one roof.

Citt.ai vs TherapyNotes

TherapyNotes is a reliable, structured behavioral-health EHR for charting and claims. Citt.ai works side by side with TherapyNotes for clinicians who want custom-template AI scribing, longitudinal client summaries, Citt Evidence, and between-session check-ins and assessments. Citt.ai can also stand alone as a modern AI-native practice workspace.

Citt.ai vs Jane App

Jane is a beloved multidisciplinary clinic EHR for scheduling and billing across physiotherapy, chiropractic, counseling, and other disciplines. Citt.ai fits right alongside Jane via the Chrome/Edge browser extension and calendar sync, giving you specialist mental-health AI scribing, pre-session client summaries, Citt Evidence, and supervised between-session client support without leaving Jane as your clinic billing hub. When you are ready, Citt.ai can also serve as a therapy-dedicated practice workspace.

Citt.ai vs TheraPlatform

TheraPlatform is a practice management and telehealth platform for therapists and speech or occupational clinicians. Citt.ai can work alongside TheraPlatform for specialist AI therapy notes and longitudinal client context, or replace fragmented tools with a clinician-supervised AI co-pilot that connects session notes, pre-session prep, between-session check-ins, PHQ-9/GAD-7 trends, Citt Evidence, scheduling, and billing.